Parent or Student Technology Support Issue Summary: Parent, family member, or student needs information about FCPS Technology Tools or information about how to submit a tech support request Solution: Follow the steps below to access the Families: Tools and Technology website as well as the Parent Support Request form to submit a technology support request. Step Directions 1 Family Technology Support can be found on the FCPS home page: https://www.fcps.edu/services/technology/families 2 If the information you seek is not available, families, parents, and students can submit a request for support by accessing the IT Support Portal at https://itweb.fcps.edu/itsupport/parent/ Additional Support: Help us improve our knowledge base. Please rate this article to assist us in providing better support solutions. If you require further assistance, submit a ticket using the Tech Support Portal at https://support.fcps.edu and an IT support partner will assist you.