Transfer a Microsoft Authenticator account to a new phone Issue Summary: Need to transfer a Microsoft Authenticator account to a new phone Solution: Transferring Microsoft Authenticator to a new phone involves a few steps to ensure all your accounts are moved securely. Here's how you can do it: Step Directions 1 Backup on Old Phone: Open the Microsoft Authenticator app on your old phone. Tap the three dots in the upper-right corner and go to Settings. In the Backup section, toggle on Cloud Backup (for Android) or iCloud Backup (for iPhone). 2 Install on New Phone: Download and install the Microsoft Authenticator app on your new phone from the Google Play Store or Apple App Store. 3 Restore on New Phone: Open the app on your new phone and select Begin Recovery. Sign in with the same Microsoft account you used for the backup. Follow the prompts to restore your accounts. 4 Revalidate Accounts: Some accounts may require you to revalidate by signing in again or scanning a QR code. Make sure to test the codes on your new device to ensure everything is working correctly.Additional Support: Help us improve our knowledge base. Please rate this article to assist us in providing better support solutions. If you require further assistance, submit a ticket using the Tech Support Portal at https://support.fcps.edu and an IT support partner will assist you.