Setting MFA or 2FA with an authenticator app Issue Summary: Need to setup MFA or 2FA with an authenticator app Solution: The current cybersecurity best practices recommend using a mobile authenticator app for secure authentication. Both Microsoft and Google provide free authenticator apps for you to use. The following videos guide you through the step-by-step process of setting up MFA on your mobile device using the Google Authenticator App, ensuring a more secure and reliable login experience. Step Directions 1 Download and install Google Authenticator on your device: Apple iPhone Android Phone 2 Once you have installed the authenticator app in your phone, you will need to set up all three FCPS accounts. Microsoft account – fcps.edu: Click here to access your Microsoft MFA options Follow these video instructions (1 min.) Google Account – fcpsschools.net (please do NOT sign-in, select “Use without an account”): Click here to access your Google MFA options Follow these video instructions (1 min.) FCPS-SSO Portal Account – mytime.fcps.edu: Set your FCPS-SSO Account Follow these video instructions (1 min.) Directions for transferring your Google Authenticator to a new phone can be found here. Directions for transferring your Microsoft Authenticator to a new phone can be found here. Additional Support: Help us improve our knowledge base. Please rate this article to assist us in providing better support solutions. If you require further assistance, submit a ticket using the Tech Support Portal at https://support.fcps.edu and an IT support partner will assist you.