Troubleshooting Microphone Issues on a Windows Laptop Issue Summary: Having issues with a built-in microphone on a Windows laptop. Solution: If your built-in microphone isn't working, please follow the steps below: Step Directions 1 Right-click on the speaker icon (at the bottom right corner of your screen). 2 After you right-click on the speaker icon, click "Open sound settings" 3 Under "Input" verify the correct microphone is selected. 4 If the correct microphone is selected, but the microphone is still not working, run the troubleshooter. 5 You can run the troubleshooting by clicking on "Troubleshoot" 6 After troubleshooting, please restart your computer. 7 Your microphone should now be fixed. Additional Support: Help us improve our knowledge base. Please rate this article to assist us in providing better support solutions. If you require further assistance, submit a ticket using the Tech Support Portal at https://support.fcps.edu and an IT support partner will assist you.